FREQUENTLY ASKED QUESTIONS

What health conditions or issues can Dr. Felty help me with?

Dr. Felty can educate you on any health condition or issue you are experiencing. Whether your issue is acute or chronic, she can help support you in feeling better naturally. She can help you improve your mood, energy, focus, pain, and digestion. Knowledge is power! You have the power to heal and optimize health with natural medicine education. She has educated people on how to improve the following issues: chronic fatigue, lyme, EBV, inflammation, heart disease, mood swings, diabetes, depression, anxiety, obesity, back pain, arthritis, acne, thyroid problems, liver disease, cancer, high cholesterol, high blood pressure, kidney disorders, hormone imbalance, heart disease, allergies, PMS, infertility, and digestive problems. She teaches you how to maintain health after symptoms go away. Learn about naturopathic medicine

Does Dr. Felty help kids and babies?

Yes she does. Dr. Felty educates parents on holistic and natural approaches to health and healing for their children and babies.

Can Dr. Felty help me lose weight before my wedding?

Yes! She can educate you on what to do for any occasion. She has several programs and techniques to achieve your health goals naturally.

Can Dr. Felty be my primary care provider?

She can not be your primary care provider (PCP) even though she has been trained to be a primary care physician. Naturopathic doctors are licensed in more than 20 states but Illinois is not one of them. Which means, she can not call herself a physician, diagnose, stock vaccines, or provide emergency care. She can educate and empower you on what to do activate self healing and optimize health. She recommends that you have a separate primary care physician (PCP).

How much will this cost me?

Your health is an investment, not an expense. The more you spend on it now, the less you spend later on health bills, surgeries, medications, and time out of work. The initial visit with Dr. Felty is $295. Follow up visits are $250. People usually see her once a month for several months until health is restored. She works with you and your body until your health goals have been achieved. After health is restored, people usually see her once a season for detox and cleansing maintenance.

No. Dr. Felty can educate you effectively with or without bloodwork. Bloodwork is the best way to find out what is happening inside the body and track progress. She can interpret your most recent bloodwork from your primary care doctor and she can educate you on which tests are important to get that you haven't yet.

Do I have to get bloodwork to see Dr. Felty?

Will my insurance pay for this?

Insurance does not cover visits but it does cover any functional medicine testing done through her offices. Dr. Felty has teamed up with a certifying physician in both of her offices who uses several laboratories. Testing costs anywhere between $75 - $225 depending on your insurance. These comprehensive and advanced tests look at the whole picture. They look at blood health, hormones, thyroid function, liver function, kidney function, inflammation, nutritional deficiencies, heart health, food sensitivities, and food allergies. To find out if your insurance can cover this, please find your insurance company in this list and look under the column labeled "CDH" for Central Dupage Hospital. Her offices can provide a superbill for the visits however, they can can not guarantee that any services or purchases will be reimbursed. Please call your insurance company beforehand. All payments for services are non-refundable.

What if I do not have insurance?

You do not need to have insurance to see Dr. Felty. Her visits are not covered by insurance.

How do I get to Dr. Felty's office Balance Health and Wellness?

  1. Please arrive 15 minutes early. Here are directions.

  2. Please enter the 1901 N. Clybourn building from the Kenmore street entrance.

  3. Then press #010 to be buzzed in.

  4. Dr. Felty is located within Balance Health and Wellness on the 3rd floor in Suite 301 at the end of the hall towards the right. 

  5. Please check in with the front desk for your appointment, help yourself to water or tea, and Dr. Felty will greet you shortly.

  6. If you have any issues, please call the front desk at 773-472-0560.

How do I get to Dr. Felty's office Green Circle Wellness?

  1. Please arrive 15 minutes early. Here are directions.

  2. Check in with the front desk. The receptionist will take you back to the room when Dr. Felty is ready.

  3. If you have any issues, please call the front desk 312-877-5512.

How do I prepare and check in for my virtual appointment with Dr. Felty?

  1. Log in to your phone, ipad, or computer 15 to 30 minutes early.

  2. Log in to the Client Portal and go to the 'Appointments' section.

  3. Click on the 'Check-in' button shown next to the appointment.Select the state of residence and click on the 'Join' button. 

  4. Then wait for Dr. Felty to join the meeting.

How do I prepare for bloodwork appointments in the office?

These instructions are for people who live in Chicago and are coming into one of Dr. Felty's office locations. If she is working with you virtually, you will get at-home collection tests and/or she will coordinate testing at a lab near you. 

1) If you are on thyroid medication, you must take your thyroid at least 4 hours before your blood draw, any earlier and your thyroid blood work will be inaccurate.
2) If you are hormone creams please hold off on taking them until after your blood draw.
3) Expect this appointment to last at least 30 minutes with your nurse to discuss pricing, scheduling, any questions your may have, and a great blood draw experience.
4) Stop eating at least 12.5 hours before your scheduled blood work appointment. Continue drinking filtered water as normally and if you must, you can drink some black coffee.
5) Bring your active insurance card. The nurse will confirm if your insurance is is in network with Central Dupage Hospital/ Northwestern.
6) Bring in your first morning urine. You do not need a completely sterile container. Use any container you like. Feel free to come pick up a clean urine container at your preference. This first morning urine is important to test properly.

How do I log in to the Charm client portal to review the education and resources Dr. Felty provided?

What if I need to cancel?

If you have to cancel your visit, please cancel within 24 hours.  Failure to cancel within 24 hours will cost you half of the visit fee.  Please call the office you originally scheduled with to cancel.

What is the safest and most reliable way to get supplements that Dr. Felty recommends?

Fullscript online dispensary is a safe a reliable online platform that you can order your high quality supplements and have it sent directly to your home. Dr. Felty does not recommend Amazon supplements. 

Order more supplements

Do I need supplements?

Supplements are a great way to address vitamin deficiencies and strengthen the body's natural healing abilities. Some supplements are essential in helping the body flush out toxins. However, supplements can not replace a good diet and supplements should be individualized based on your deficiencies and symptoms. Dr. Felty will work with you to create a custom plan including nutrition and supplements. 

Is Dr. Felty a medical doctor?

No. Dr. Felty is not a medical doctor. She is a naturopathic doctor who has been trained to be a primary care physician. Illinois does not license naturopathic doctors as primary care doctors at this time so she does not diagnose or practice medicine in the state of Illinois. She acts as a natural medicine consultant. Learn more about Dr. Felty's education here

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